Support us

Donating furniture

We accept donations of furniture you no longer need and provide a free collection service.

What we take – We accept household furniture that is in good condition. We also accept, in good condition, bric-a-brac, mirrors, rugs and household items

Does it need repair? – We can take items that need fixing.  This has to be on a case-by-case basis so please don’t be offended if we have to say no thank you.

Stuff we can’t handle

  • Sofas and soft furnishings without fire safety labels
  • Household appliances
  • Divan beds
  • Mattresses

How to donate furniture

Please email in photos of your items to and with:

  • The address and post code for a collection (unless you can bring the item in person)
  • A contact telephone number we can contact you on
  • Permission for us to claim Gift Aid on the proceeds

We will get back to you to confirm what we can take and to arrange a date for collection or for delivery to the Scheme.

Where we collect – Our free collection service is available in the following London Borough of Richmond Upon Thames postcodes; KT1, KT2, SW13, SW14, SW15, TW1, TW10, TW11, TW12, TW2, TW3, TW4, TW7, TW8, TW9 .. or link?

Donate as you feel

Support our collection service [link to free collection heading above] – while we offer a free collection service, please do donate money if you feel you are able to help us with running costs.  We can also use additional income to:

  • Supply kitchen essential starter kits for people referred on grants
  • Stock up on essential supplies for our workshop and refurbishment volunteers
  • Support community activities with other charities

DONATE [button with link to payment gateway and gift aid permission form]

Gift Aid – Please consider Gift Aid when donating to the Scheme.  If we can claim Gift Aid the charity earns and additional 25% on top of the sale price which is of huge value to the Scheme

Ultimate right to say No Thanks – Please respect the collection team, other scheme staff and volunteers’ decision to say no thank you to items.  Sometimes the furniture just isn’t in a good enough condition to sell.  On other occasions, we are just too full to be able to handle any more items. We appreciate your cooperation and understanding.

Volunteering and work experience

Why? – People choose to volunteer for a variety of reasons:

  • to learn new skills,
  • make new friends and be part of a team,
  • help out a local charity or to help improve their mental health.

Our volunteers are very important to us and at the heart of what we do, helping with sales, upcycling, furniture repairs, cleaning, driving, admin, gardening and shifting furniture. We are always on the lookout for new volunteers and everyone is welcome! 

How – Please email or call us on 02087554665 to get more information

Volunteer roles :

  • Warehouse and customer support
  • Van operations
  • Office customer and donor support
  • Furniture workshop repairs and restorations
  • Furniture refurbishment
  • Recycling
  • Gardening
  • Caretaker duties